At Cyncly, we are looking for an Enablement Program Manager to join our OneCyncly team. In this role, you will drive product knowledge, training, and partner enablement across our SaaS Professional Services organization, ensuring teams are equipped to succeed.
What You'll Do
- Develop a broad understanding of all products and translate technical updates into accessible training content.
- Convert product release notes into engaging newsletter-style communications and training modules.
- Design, deliver, and maintain scalable digital learning experiences, including videos, e-learning, and interactive modules.
- Build structured onboarding journeys for new hires in Professional Services across EMEA.
- Expand enablement programs to include external partners, ensuring alignment with product strategy and service delivery.
- Maintain a centralized repository of enablement materials, ensuring accessibility and consistency.
- Work closely with Product, Marketing, and Customer Success teams to align training with business goals.
- Track enablement effectiveness through KPIs, feedback loops, and adoption metrics.
What We're Looking For
- Solid experience in enablement, onboarding, or training within SaaS or Professional Services.
- Experience creating digital learning content and instructional design.
- Experience managing multiple enablement projects.
- Proficiency with digital tools such as LMS, video editing, and collaboration platforms.
- Advanced English proficiency.
- Exposure to international teams and markets.
- Strong stakeholder management skills across internal and external partners.
- Ability to quickly learn and translate new SaaS products.
- Analytical mindset to measure training impact and optimize content.
Benefits & Compensation
- National Medical Health Plan (Unimed)
- National Dental Assistance (Unimed)
- Maternity & Paternity extension leave
- Life Insurance
- Meal/Restaurant allowance (Alelo Tudo)
- Home office allowance (if applicable)
- Education Platforms and training funding
- Gympass, Zenklub (Health app) and Guapeco (Pet Plan)
- Annual Profit Sharing Program
- Education allowance
- DayOff as a birthday gift
- Agreement with pharmacies, restaurants and theaters
Work Mode
This is a hybrid role based in São Paulo.
People with disabilities are welcome at Cyncly!
