Stanford Health Care is hiring an Employee Labor Relations Program Manager (Remote)

Stanford Health Care is hiring a Employee Labor Relations Program Manager to join our team. Under the general direction of the ELR Director, you will serve as a key consultant and first point of contact for labor relations, providing analysis, training, and support on labor agreements and related processes.

What You'll Do

• Lead efforts to conduct highly complex analyses across Labor Relations programs, policies, statutes, and initiatives.
• Gather and review data, conduct research, coordinate with managers, and prepare analysis, reports, and recommendations.
• Collaborate with ELR leadership to develop, implement, and monitor data dashboards for the betterment of ELR processes, programs, and reporting.
• Analyze RFI, notices, bargaining, grievances, and arbitration information to identify trends and inform reporting.
• Assist with preparation of ELR Executive Summaries and annual reporting.
• Collaborate with ELR partners and coordinate data extraction for ELR-related annual audits.
• Formulate strategies for process improvement, education, and enforcement of labor relations issues, updates to collective bargaining agreements, and processes for stakeholders.
• Provide guidance on contract interpretation and application.
• Partner with ELR colleagues to effectively implement cross-functional solutions to common concerns.
• Project Lead complex bi-annual and monthly LR initiatives.
• Communicate with and respond to a variety of inquiries.
• Prepare correspondence and reports and attend high-level stakeholder meetings.
• Assist with implementation of strategic ELR projects and initiatives.
• Develop and coordinate policy or program communications.
• Provide administrative assistance to the Employee and Labor Relations Director or designee.
• Build relationships with employee representatives, including union leadership.
• Support union contract negotiations, including preparing documentation and drafting proposals.
• Ensure compliance with collective bargaining agreements and employment policies.
• Perform activities associated with the resolution of grievances.
• Coordinate the grievance IME Function Duties process and meetings.
• Process and respond to low-complexity union grievances and data collection for Requests for Information (RFIs).
• Assist internal business partners with investigations of labor relations issues according to contracts and policies to develop an action plan.

What We're Looking For

• Bachelor's degree in a work-related discipline/field from an accredited college or university.
• 4+ years of experience in workforce and labor relations, HR Operations, Strategic Operations, Program/Policy Management, or a related field within matrixed organizations.
• 8+ years of experience managing projects or programs with a track record of driving complex, cross-functional work.
• Experience improving processes, implementing workflows, or enabling technology solutions within HR/ER/LR.
• Excellent communication and cross-functional partner management skills across levels and regions.
• Strong analytical skills with experience using data to inform decisions, create reporting, and assess program performance.
• Experience managing documentation, standardization, and governance processes at scale.
• Ability to operate with speed, precision, and attention to detail in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent interpersonal, counseling, and negotiation skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Proficient with Microsoft Office Suite or related software.
• Excellent oral and written communication skills.
• Ability to work in a confidential environment.
• Exceptional levels of professionalism and tact.

Nice to Have

• Master’s Degree in business, industrial relations, conflict resolution or related field or J.D.
• Knowledge of employee and labor relations practices and federal and state regulations pertaining to labor issues.
• Knowledge of performance management practices.
• Experience in labor or industrial relations.
• Experience with the collective bargaining process.
• Experience in drafting proposals in bargaining.
• Experience in healthcare and/or higher education.
• Experience in Lean Methodology and Policy Management.

Technical Stack

• Microsoft Office Suite

Team & Environment

This role operates under the general direction of the ELR Director or their designee.

Benefits & Compensation

• Compensation generally starts at $70.52 - $93.43 per hour.

Work Mode

This is a remote position open to candidates within the United States of America.

Stanford Health Care strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.