As an eCommerce Consultant, you’ll play a pivotal role in helping eCom brands navigate complex challenges and unlock performance through data. You'll work directly with customers to understand their unique obstacles, then conduct in-depth data audits to surface hidden opportunities and actionable insights.
What You'll Do
- Advise eCom businesses on strategic decisions by identifying root issues and guiding next steps
- Analyze customer data across sales, marketing, and operations to detect trends and inefficiencies
- Deliver clear, impactful recommendations that customers can implement immediately
- Translate real-world customer challenges into product feedback that shapes platform development
- Collaborate with product teams to prioritize features and validate solutions
- Participate in quality assurance to ensure new features meet actual business needs
Requirements
- Proven expertise in the eCom space, with hands-on experience at a brand or agency
- A strong drive to learn and grow, with a habit of self-directed education
- Natural curiosity and a broad interest in business, technology, and data
- Ability to thrive in a learning-focused environment and exchange knowledge with peers
- Passion for understanding how top eCom businesses operate and scale
Benefits
- Competitive, market-leading compensation
- Remote-first work model with flexibility to work from anywhere
- Opportunity to travel within the UK for team collaboration during key growth phases
- Direct access to performance data from over 500 eCom brands
- Exposure to growth, community, and education functions across the organization
- Work alongside founders who deeply understand eCom and empower autonomy
- Be part of a culture that values empathy, long-term thinking, and continuous improvement
