Patrique Mercier Recruitment is hiring a Dutch Speaking Customer Service for Biotechnology industry -Remote in Greece

Patrique Mercier Recruitment FR is excited to present an outstanding opportunity for a Dutch-speaking Customer Service Representative in the biotechnology domain. This role enables you to engage with clients and make meaningful contributions to the cutting-edge biotechnology field while delivering outstanding customer support. Responsibilities - Offer superior customer service to Dutch-speaking clients across multiple communication platforms, including telephone, electronic mail, and instant messaging. - Support customers with queries concerning biotech products, services, and technical assistance. - Communicate comprehensive details about product applications, advantages, and optimal usage strategies to guarantee customer satisfaction. - Manage and resolve customer complaints professionally, focusing on achieving positive resolutions. - Meticulously record customer interactions and maintain thorough service documentation. - Work collaboratively with internal departments to facilitate effective communication and efficient customer issue resolution. - Continuously update knowledge about emerging developments in the biotechnology sector to provide clients with relevant and timely support. Requirements - Native or near-native proficiency in Dutch and English, demonstrating exceptional written and verbal communication skills. - Proven customer service background, ideally within biotechnology or life sciences industries. - Exceptional communication and interpersonal capabilities. - Proven expertise in managing intricate inquiries and effectively troubleshooting customer challenges. - Advanced skills in customer service software and Microsoft Office applications. - Meticulous and systematic approach with outstanding organizational competencies. - Passionate enthusiasm for biotechnology and rapid learning potential regarding industry products and services. Benefits - Comprehensive Private Health Insurance - Extensive Training & Professional Development - Competitive Performance Bonus - Two Additional Fully Compensated Annual Salaries - Complete Relocation Package (covering flight, transfer, and accommodation) - Complimentary Greek Language Lessons, Exclusive Discounts, and Additional Perks