Work remotely with full flexibility while building your career in customer success. As a Dutch-speaking specialist based in Lisbon, you'll play a key role in supporting international clients, delivering clear and accurate guidance through phone and email communication.
What You’ll Do
- Handle customer inquiries promptly and professionally, ensuring clarity and confidence in every interaction.
- Assess client needs, evaluate requests, and take appropriate action to resolve concerns efficiently.
- Monitor recurring themes in customer feedback and collaborate with your team to suggest meaningful improvements.
- Help enhance the overall client journey by identifying potential issues before they escalate.
Environment
This role is fully remote, allowing you to work effectively from Lisbon while staying connected with a multicultural team. You’ll support global brands, contributing to their success while developing your own skills in a structured, supportive setting.
