Moxie is hiring a Documentation & Compliance Operations Associate (Philippines)

Moxie is looking for a Documentation & Compliance Operations Associate to ensure complete compliance accuracy across all medical director and provider documentation. In this role, you'll centralize critical information and maintain legal integrity by managing our Compliance Hub, licenses, contracts, SOPs, and compliance documentation.

What You'll Do

• Own Compliance Documentation Systems – Manage the Compliance Hub and maintain up-to-date records of provider and MD licenses, contracts, SOPs, and compliance materials.
• Audit and Organize – Conduct regular audits of compliance documentation across Dropbox, Notion, and Glean to ensure accuracy, completeness, and accessibility.
• Maintain State Compliance Tracking – Keep state-by-state compliance pages current with the latest legal and operational requirements.
• Collaborate with Legal and MD Ops – Coordinate documentation updates, contract renewals, and compliance checks directly with Legal and Operations.
• Manage Sales Tax Certificates – Handle the creation and renewal of sales tax certificates and ensure timely submissions and payments.
• Improve Documentation Processes – Streamline how compliance information is tracked, stored, and accessed, reducing repetitive inquiries and confusion.
• Build Knowledge Systems – Maintain Notion and Glean as living sources of truth by summarizing key compliance learnings, policies, and updates.
• Drive Audit Readiness – Ensure all compliance documentation is audit-ready and easy to access by stakeholders at any time.

What We're Looking For

• 2–4 years of experience managing documentation in healthcare, legal, or operational settings.
• Exceptional attention to detail, with the ability to manage many moving parts while maintaining accuracy.
• Skilled at creating and improving systems for documentation tracking, audits, and compliance updates.
• Comfortable using platforms like HubSpot, Notion, Arrows, Glean, or similar knowledge and workflow tools.
• Works cross-functionally with Legal, Ops, and Onboarding teams to ensure alignment and transparency.
• Understands the importance of regulatory accuracy and maintaining institutional knowledge.
• Identifies inefficiencies or risks early and implements clear, sustainable solutions.

Technical Stack

• HubSpot
• Notion
• Arrows
• Glean
• Dropbox

Team & Environment

You'll join a global, remote-first team of more than 140 people and partner closely with the MD Ops, Legal, and Onboarding teams.

Benefits & Compensation

• Critical Impact
• Cross-Functional Collaboration
• Autonomy and Ownership
• Scalable Systems
• Learning and Growth

Work Mode

This is a remote position for candidates located in the Philippines.

We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.