Responsibilities
- Oversees and mentors 6 to 8 Store Managers, guiding them to lead and support their teams effectively.
- Collaborates with Regional Managers, HR partners, and corporate staff to strengthen business operations.
- Works with HR and Learning & Development to identify and grow leadership potential across the district.
- Proactively recruits external talent to elevate overall team capabilities.
- Ensures consistent and effective implementation of new company policies and initiatives.
- Analyzes district and store performance data, identifying trends and coaching managers to address challenges or leverage opportunities.
- Drives financial success by ensuring strong customer service and operational execution.
- Balances performance monitoring and compliance checks with in-person coaching and team development.
- Spends at least 90% of the workweek traveling to stores, requiring reliable transportation and driving ability.
- Monitors competitive landscape and growth prospects, sharing insights and expansion ideas with leadership.
- Gathers feedback on existing programs and shares best practices across the district.
- Adapts strategies to local market conditions for optimal results.
- Empowers store-level decision-making while maintaining alignment with company and district goals.
- Manages staffing across locations, reassigning personnel to meet performance or operational needs.
- Fosters positive community relationships in operating areas.
- Performs additional duties as assigned.
Benefits
- Comprehensive health and voluntary benefits including medical, dental, vision, life, and supplemental insurance (eligibility applies).
- Earned Wage Access available from day two, allowing withdrawal of up to 50% of earned wages up to seven times per pay period.
- Automatic 401k enrollment after six months of employment.
- Paid vacation: one week after six months, an additional week after one year, two weeks (80 hours) annually thereafter, increasing to 120 hours after five years (adjusted per local requirements).
- Sick and personal time: 8 hours after six months, 16 hours annually for years two through five, 24 hours annually after five years (adjusted per local requirements).
- Tuition Reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees.
- Employee discounts available starting on the first day of employment.
- Access to pet insurance through the FirstCash Pet Insurance program.
- Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks!
Work Arrangement
Remote (City/Region)
Team
Team size: 6 to 8 Store Managers. Structure: District Manager reports to Regional Manager and supervises Store Managers.
Other
- All employees must agree to a binding arbitration agreement to resolve workplace disputes.
- Wages will meet or exceed applicable local minimum wage standards.
- Job application constitutes 'opt-in' consent to receive calls, texts, and emails from the Talent Acquisition Team.
- Standard message and data rates may apply for text communications.
- Text 'STOP' to unsubscribe from messages; use the unsubscribe link in emails to opt out.
- 90% of weekly time is spent visiting stores, requiring personal transportation and driving capability.
- Training includes a progressive path covering roles: Pawnbroker, Assistant Manager, Store Manager, District Manager.
