Responsibilities
- Design and execute a global ecommerce strategy that drives profitable growth for both direct sales and marketplace channels.
- Manage daily ecommerce operations across key regions, including the United States, Europe, and Japan, while assessing opportunities in new markets.
- Deliver weekly revenue tracking and forecasting updates to support decision-making.
- Lead quarterly business reviews with executive insights using performance data and forward-looking projections.
- Promote a culture of innovation and high performance within global teams across multiple regions.
- Enhance operational scalability through process optimization and technology upgrades.
- Track key performance indicators and lead initiatives to improve results and customer satisfaction.
- Drive alignment across technology, finance, and supply chain functions to support customer experience and revenue goals.
- Oversee core elements of the online shopping experience, such as conversion rates and cart functionality, in coordination with content and web teams.
- Partner with cross-functional teams—including Content, Marketing, CRM, Merchandising, IT, and PMO—to influence priorities impacting ecommerce success.
- Provide hands-on leadership when necessary while developing team capabilities and autonomy.
- Supervise and mentor a distributed global team, encouraging accountability, innovation, and teamwork.
Requirements
- Proven leadership experience managing global teams across regions.
- Demonstrated ability to function effectively as a hands-on leader and team mentor.
- Track record in building and executing global ecommerce operations strategies.
- Experience managing day-to-day ecommerce activities in multiple international markets.
- Ability to present revenue and forecast data at an executive level.
- Experience conducting quarterly business reviews with strategic insights.
- History of improving operational performance and scalability through process and technology enhancements.
- Experience using performance metrics to guide continuous improvement and meet targets.
- Success in aligning cross-functional teams across technology, finance, and logistics.
- Direct responsibility for key aspects of the ecommerce experience, including conversion and cart performance.
- Collaborative experience working with Content Strategy, Marketing, CRM, Merchandising, IT, and PMO teams.
- Leadership approach that combines mentorship with active participation.
Work Arrangement
Remote (Worldwide) — United States, Europe, Japan
Team
Global team with multiple direct reports
Team
Structure: Global team with several direct reports
