Responsibilities
- Lead and grow a high-performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers
- Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping
- Partner cross-functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business
- Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations
- Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it
- Use data to drive decisions — bring a rigorous, evidence-informed approach to design choices at every level
Requirements
- Hands-on product design experience with a strong portfolio demonstrating impact at scale
- Deep expertise in both native apps and web experiences — you understand the nuances of each platform
- Exceptional visual design skills and strong systems thinking
- Skilled at stakeholder management and building alignment across multiple teams and levels
- A strong storyteller — you can develop and deliver compelling presentations to executive audiences
- A critical thinker who can hold their own in a debate while remaining open, curious, and kind
- Experience in B2B design or other complex, ambiguous product spaces
- A proven track record of growing designers and design managers — you know how to motivate people, unlock their potential, and support their career goals
- Collaborative by nature; you give and receive feedback well and build trust across disciplines
- Data-driven and intellectually honest
- Committed to continuous improvement — for yourself, your team, and our products
Nice to Have
- Experience in or genuine passion for the restaurant industry and food culture
- Experience designing dual-sided or marketplace products
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Free lunch 5 days per week
- Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more
Work Arrangement
Remote (Worldwide)
Team
Team size: 9. Structure: global team of 9 (with 2 direct reports)
Additional Information
- Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
- This role is eligible to be considered for an annual bonus and equity grant.
