Responsibilities
- Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.
- Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.
- Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles.
- Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.
- Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.
- People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives.
- Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.
- Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.
- Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.
- Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.
- External Partnerships: Partner with external service providers to enhance and support people operations as necessary.
Requirements
- 3-5+ years of full-cycle recruiting experience, ideally in remote or e-commerce organizations.
- Proven track record of hiring across marketing, ops, Amazon, product, and leadership roles.
- Experience running structured interviews, test projects, and group interviews.
- Familiarity with recruiting tech stacks: LinkedIn Recruiter, Workable, OnlineJobs.ph.
- Comfortable managing hiring systems using Notion, ClickUp, or lightweight ATS tools.
- Strong writing ability: clear job posts, compelling outreach, direct candidate comms.
- Ability to handle 5-10 active roles at a time with no drop-off in process.
- Experience defending brand reputation and responding to feedback (e.g. Glassdoor).
- Experience building and running reporting for hiring metrics.
- 5+ years of progressive HR or people operations experience, with leadership responsibility.
- Bachelor's degree in Human Resources, Business, or a related field.
- Direct experience operating contractor-centric or distributed teams.
- Demonstrated success building compliant, scalable people systems.
- Strong understanding of contractor classification, employment law, and risk mitigation.
