AnswersNow Inc is hiring a Director of Revenue Cycle Management to lead the day-to-day operations and continuous improvement of our revenue cycle. You will ensure clean claims, fast collections, and accurate revenue recognition while managing a blend of internal and outsourced teams. This role partners closely with Finance, Product, and Clinical Operations to drive strong financial performance and operational excellence.
What You'll Do
- Oversee end-to-end revenue operations including claims submission, payment posting, denials, and collections.
- Own and optimize workflows in Candid, the external RCM platform, ensuring data accuracy, process efficiency, and high collection performance.
- Manage the patient billing process and ensure a clear, transparent, and family-friendly billing experience.
- Analyze data to uncover operational issues (e.g., coding errors, payer lag) and drive corrective action with Candid and internal partners in Clinical Operations.
- Report RCM performance and insights to Finance and executive leadership.
- Lead and mentor a small team focused on billing, collections, and denial management.
What We're Looking For
- 6–8 years of progressive experience in healthcare revenue cycle management.
- Demonstrated success improving key RCM metrics (collection rate, AR days, first-pass yield).
- Hands-on experience with EHR, clearinghouse, and billing integrations.
- Proven ability to manage vendors and lead internal or outsourced RCM teams.
- Strong analytical skills with proficiency in Excel, Google Sheets, and Mode or similar BI tools.
Nice to Have
- Prior exposure to ABA therapy, behavioral health, or Medicaid billing.
- Experience using Candid and other modern RCM tools.
- Familiarity with AI-driven RCM automation or workflow tools.
Technical Stack
- Candid
- EHR
- Clearinghouse
- Billing integrations
- Excel
- Google Sheets
- Mode or similar BI tools
Team & Environment
You will manage a small team consisting of internal and outsourced members focused on billing, collections, and denial management. You will report directly to Finance and executive leadership.
Benefits & Compensation
- Annual salary: $135,000 - $175,000
- Fully remote – work from anywhere in the U.S.
- Flexible hours with an async-friendly team culture
- Opportunity to work with modern tools and shape foundational systems
Work Mode
This is a fully remote position. You can work from anywhere in the United States.
AnswersNow Inc is trailblazing the future of autism therapy, making it more immediate, accessible, and effective. We believe innovation should be inclusive and welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect.
