Responsibilities
- Oversee end-to-end revenue operations including claims submission, payment posting, denials, and collections.
- Own and optimize workflows in Candid, the external RCM platform, ensuring data accuracy, process efficiency, and high collection performance.
- Manage the patient billing process and ensure a clear, transparent, and family-friendly billing experience.
- Analyze data to uncover operational issues (e.g., coding errors, payer lag) and drive corrective action with Candid and internal partners in Clinical Operations.
- Report RCM performance and insights to Finance and executive leadership.
- Lead and mentor a small team focused on billing, collections, and denial management.
Benefits
- Fully remote – work from anywhere in the U.S.
- Flexible hours with an async-friendly team culture
- Opportunity to work with modern tools and shape foundational systems
Compensation
The base pay for this position ranges from $135,000/year in our lowest geographic market up to $175,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Work Arrangement
Remote (Worldwide)
Team
Team size: small. Structure: manages internal and outsourced teams focused on collections, billing, and denial management
Additional Information
- W2 Employee
- Flexible hours with an async-friendly team culture
- Opportunity to work with modern tools and shape foundational systems
