United States of America Remote (Global) USD 165,000 / year

Zócalo Health is hiring a Director of People Operations

Lead and evolve the foundation of human resources at a growing healthcare organization committed to equity, compliance, and employee well-being. As Director of People Operations, you will oversee core HR functions including benefits, payroll, leave management, and employee records, ensuring seamless experiences across a distributed workforce.

What You’ll Do

  • Direct daily HR operations with precision, maintaining accurate systems and consistent processes
  • Supervise and develop a small team of HR professionals, fostering growth and accountability
  • Lead employee relations investigations with fairness, discretion, and thorough documentation
  • Manage the employee handbook lifecycle, aligning policies with legal updates and business needs
  • Ensure full compliance with federal, state, and local employment laws
  • Keep HR records audit-ready and workflows efficient as the organization scales
  • Collaborate with Legal and Finance on risk assessment and employment-related matters
  • Design and implement scalable HR infrastructure to support continued growth

What We’re Looking For

You bring deep experience in HR operations, with a track record of managing complex compliance environments and leading teams through change. You thrive in fast-moving settings and excel at turning ambiguity into structure.

  • Minimum of 8 years in progressive HR roles with direct operational responsibility
  • Proven expertise in employment law, investigations, and HR compliance
  • Experience managing HR coordinators or administrators
  • Strong attention to detail and the ability to work independently
  • Background in high-growth or scaling organizations is highly valued

Benefits & Work Environment

  • Competitive salary of $165,000 annually with equity compensation
  • Comprehensive medical, dental, and vision coverage
  • 401k plan and flexible PTO policy that supports work-life balance
  • $1,000 home office stipend and all necessary equipment provided
  • Remote work available anywhere in the U.S.
  • Opportunities for career advancement and professional development

Our Commitment to Inclusion

We believe diverse perspectives drive better outcomes. Our culture is built on mutual respect, equity, and the value of different lived experiences. Employment decisions are made without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Required Skills
Attention to detail
About company
Zócalo Health
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.
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Job Details
Department Human Resources
Category management
Posted 3 months ago