United States Remote (Country) Employment USD 165,000 - 165,000 Yearly

Zócalo Health is hiring a Director of People Operations

About the Role

Zócalo Health is hiring a Director of People Operations to join during a period of rapid growth. This role exists to own the operational backbone of HR, ensuring consistent execution, regulatory compliance, and a strong employee lifecycle experience as the company scales.

What You'll Do

  • Own day-to-day HR operations, including benefits, payroll, leaves of absence, and employee records
  • Manage and develop a small team
  • Lead HR investigations and ensure proper documentation and process consistency
  • Own the employee handbook and ensure timely updates aligned with legal and operational changes
  • Oversee PTO administration and policy enforcement
  • Ensure compliance with federal, state, and local employment regulations
  • Maintain audit-ready HR documentation and workflows
  • Partner with Legal, Finance, and People leadership on employment-related risk mitigation
  • Build scalable HR processes that support growth beyond 250 employees

What We're Looking For

  • 8+ years of progressive HR experience, including ownership of HR operations
  • Deep working knowledge of employment law, HR compliance, and investigations
  • Experience managing HR administrators or coordinators
  • Strong operational judgment and attention to detail
  • Ability to operate independently and bring structure to ambiguous environments

Nice to Have

  • Prior experience in a scaling organization (startup or high-growth environment strongly preferred)

Team & Environment

You will report directly to the Chief People & Compliance Officer.

Benefits & Compensation

  • Compensation: $165,000 per year
  • Equity compensation package
  • Comprehensive benefits including medical, dental, and vision
  • 401k
  • Flexible PTO policy
  • $1,000 home office stipend
  • We provide the equipment needed for this role
  • Opportunity for rapid career progression with plenty of room for personal growth

Work Mode

This is a local-country position in the United States.

Zócalo Health sees diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives.

Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Required Skills
HR OperationsEmployment LawHR ComplianceInvestigationsPeople ManagementOperational JudgmentAttention to DetailIndependent WorkStructuring Ambiguity
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About company
Zócalo Health

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.

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Job Details
Department Human Resources
Category management
Posted 14 days ago