Race Communications is looking for a Director of Outside Plant (OSP) to oversee strategic planning, execution, and continuous improvement of OSP and construction operations. This critical leadership role combines hands-on operational oversight with team management in a 24/7 utility environment, requiring emergency response availability. You will be instrumental in bringing high-speed fiber internet to both rural and urban communities.
What You'll Do
- Develop and execute strategic plans for the OSP department in alignment with organizational goals.
- Serve as the point of escalation for critical OSP issues, emergencies, network outages, or high-priority field incidents.
- Lead and support a team of OSP managers and their respective staff across multiple markets and field locations.
- Oversee planning and implementation of OSP projects, including fiber optic installations, upgrades, and maintenance.
- Coordinate daily and weekly operational tasks including splicer assignments, outage response, and scheduled maintenance.
- Direct the expansion, modernization, and upgrade of outside plant infrastructure.
- Oversee financial operations including approvals in systems such as Yooz and Salesforce.
- Manage departmental budgets and ensure efficient resource utilization across all projects.
- Ensure compliance with industry standards, local and federal regulations, and internal company policies.
- Participate in recurring stakeholder meetings such as Community Development, Bi-weekly Field Operations, and Weekly Business calls.
- Track key performance indicators (KPIs), contractor productivity, splicer activity, and project milestones.
- Monitor emerging technologies and industry best practices to identify tools and methods that improve efficiency.
- Maintain vehicle/equipment pre-op/post-op and spend significant time traveling to various locations.
- Ensure departmental alignment with organizational policies and procedures.
- Oversee direct supervision of subordinates, including senior managers and team leaders.
What We're Looking For
- Eligibility for US Employment without sponsorship.
- Minimum of 18 years of age.
- High School Diploma, GED or equivalent combination of education and experience.
- A valid driver's license, subject to successful verification through a DMV check.
- A proven track record of managing large-scale OSP projects, leading a team of OSP professionals, and driving efficiencies.
- 5+ years of experience in OSP management, with a track record of successfully delivering large-scale OSP projects.
- Ability to work outside standard hours, including evenings, weekends, and holidays, as needed.
- Proven experience managing OSP operations in a 24/7 utility environment, including emergency response after-hours maintenance.
- Knowledge of OSP technologies and best practices, including fiber optic cable installation and maintenance.
- Experience working with vendors, contractors, and other third-party providers.
- Knowledge of applicable laws, regulations, and safety standards related to OSP operations.
- Experience with GIS software and other OSP-related tools and software.
- Demonstrated ability to troubleshoot complex construction challenges and implement effective solutions under tight deadlines.
- Experience working with clients, government agencies, and community stakeholders to ensure project alignment.
- Skilled in identifying potential risks and implementing measures to minimize project delays and cost overruns.
- Strong verbal and written communication skills for coordinating with multidisciplinary teams and presenting to senior leadership.
- Capability to perform site visits and inspections, ensuring compliance with project plans and safety standards.
- The ability to effectively communicate in English, including speaking, reading, writing, and comprehension.
Nice to Have
- Bachelor's degree (B.A./B.S.) or equivalent education in a related field of study.
- Proficiency in Spanish Language.
Technical Stack
- GIS software
- Yooz
- Salesforce
Team & Environment
You will lead and support a team of OSP managers and their respective staff across multiple markets and field locations.
Benefits & Compensation
- 100% Employer-paid medical, dental, vision, and life insurance for all our employees.
- 401(k) with 100% Employer-matched contributions up to 4% of your annual income.
- Generous paid time off including sick leave, vacation, holidays, and birthday pay.
- Free Race high-speed internet and phone service where available.
Work Mode
This is an onsite position.
Race Communications is an equal opportunity employer.
