Hadley Designs is hiring a Director of Ecommerce to own and scale our Shopify and TikTok Shop businesses end-to-end. As the general manager of these channels, you'll build a repeatable DTC growth machine and lead a high-performing team, empowering the CEO to focus on broader company strategy.
What You'll Do
- Own and scale Shopify and TikTok Shop P&Ls to $20M+ in combined profitable revenue within 18 months.
- Build a repeatable DTC growth machine powered by bundles, funnels, paid media, CRO, and lifecycle marketing.
- Maintain strict profitability standards with ROAS targets of 2.0+ on Shopify and 3.5+ on TikTok Shop.
- Lead and develop a high-performing ecommerce team with clear ownership, cadence, and accountability.
- Fully own ecommerce strategy and execution so the CEO is removed from day-to-day channel decisions.
- Test and launch 100+ ad creatives per week across Meta and TikTok.
- Own paid media performance and optimization to hit ROAS and unit economics targets.
- Collaborate with TikTok Ops and Affiliate teams to scale top-performing content.
- Coordinate funnel launches with Amazon and TikTok Shop for halo effects.
- Launch one new bundle-based funnel every month tied to clear educational outcomes.
- Review and optimize CVR, AOV, CAC, LTV, and upsells weekly.
- Oversee homepage, collection pages, and product pages to support top funnels.
- Build and maintain SOPs for funnels, launches, promos, and CRO testing.
- Plan and execute seasonal promotions like Back-to-School and Holidays.
- Drive email and SMS revenue to at least 25 percent of Shopify sales using Klaviyo and Postscript.
- Optimize lifecycle flows including welcome, abandon, post-purchase, and win-back.
- Build clear ascension paths across bundles to increase lifetime value.
- Develop blog and SEO strategies that educate buyers and drive organic traffic.
- Review P&Ls and funnel-level performance weekly.
- Track and analyze KPIs including AOV, CVR, CAC, LTV, ROAS, and GP:CAC.
- Deliver weekly scorecards with insights, growth levers, and blockers.
- Present monthly growth plans and forecasts with confidence and clarity.
- Lead weekly ecommerce meetings focused on priorities, velocity, and execution.
- Manage and coach a growing team across Shopify and TikTok Shop.
- Hire, onboard, and develop talent as funnel output scales.
- Build and continuously improve ecommerce SOPs and playbooks.
- Establish operating cadences that enable speed without burnout.
- Uphold Hadley Designs core values of Extreme Ownership, Relentless Innovation, and Integrity Above All.
What We're Looking For
- 5 to 10+ years of experience scaling DTC ecommerce brands on Shopify with paid social.
- Proven track record growing brands beyond $20M in revenue.
- Deeply fluent in Meta and TikTok Ads and high velocity creative testing.
- Hands-on with Shopify, Klaviyo, and Postscript.
- Understand bundles, upsells, funnels, and LTV deeply.
- Can write, review, and optimize high-converting landing pages.
- Comfortable leading a remote team with clear cadences and accountability.
- Value integrity, move fast with intention, and follow through every time.
- Care about the mission and believe learning should be fun, engaging, and screen free.
Technical Stack
- Shopify
- TikTok Shop
- Meta Ads
- TikTok Ads
- Klaviyo
- Postscript
Team & Environment
You will lead and develop a high-performing ecommerce team, managing a growing group across Shopify and TikTok Shop. You will report directly to the CEO.
Benefits & Compensation
- Real ownership, trust, and impact.
- Remote-first company built on autonomy, creativity, and accountability.
- Work closely with leadership, including the CEO, while having full authority to own your channels and decisions.
- Access to ongoing learning, training, and tools to sharpen your knowledge and strategies in the DTC space.
- Surrounded by A+ team members that value excellence, growth, and doing the right thing.
- Build something meaningful with products that help families connect and learn.
- Access Josh Hadley's vast network through his podcast Ecomm Breakthrough.
Work Mode
This is a fully remote position.
Hadley Designs is an equal opportunity employer.



