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Washington, DC Metro Area On-site Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a Director of Account Executives (SMB)

Responsibilities

  • Lead and mentor a team of 12 to 15 Account Executives to build a top-tier sales force
  • Track and analyze performance metrics for Account Executives in the designated region
  • Ensure pipeline accuracy and conduct weekly reviews to support forecasting and goal attainment
  • Assist team members in closing deals, overcoming objections, reviving stalled opportunities, and executing skill development plans
  • Ensure precise reporting and effective management of sales pipelines
  • Organize and prioritize daily tasks and direct team activities efficiently
  • Use data analytics and reporting systems to track KPIs, spot improvement areas, and deliver targeted coaching
  • Promote the use of AI-enhanced sales platforms to boost team efficiency and data-based decision-making
  • Encourage innovation in sales practices by simplifying processes and automating routine tasks through technology
  • Demonstrate mastery in prospecting, negotiation, closing, and core sales techniques required to exceed quotas
  • Address daily operational needs and support the sales team’s ongoing success

Compensation

Not specified

Work Arrangement

Remote

Team

Position located in São Paulo, Brazil

Company

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)

Not specified

About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
Category management
Posted 13 days ago