CFA Institute is looking for a Director, Localization Management to build our first enterprise-wide localization function from scratch. You will define the operating model, develop a specialist team, select technology and vendors, and deliver multilingual certificate products at scale, combining strategic design with operational leadership.

What You'll Do

Define and lead the enterprise localization operating model for certificate and learning products.
Establish governance frameworks to ensure linguistic accuracy, terminology consistency, and quality across languages and annual update cycles.
Own the end-to-end localization lifecycle, with accountability for strategy, delivery, budget, timelines, and risk.
Develop and lead a small specialist team, initially lean in size with planned growth over time.
Select and manage language service providers and reviewers, setting clear performance expectations and measurable quality outcomes.
Own the localization technology ecosystem, including TMS and QA tooling, ensuring scalable and integrated workflows.
Partner with Product Management, Education, Technology, Marketing, and regional stakeholders to align localization with product roadmaps and release schedules.
Monitor and optimise KPIs across cost, quality, turnaround time, and customer impact to drive continuous improvement.

What We're Looking For

10+ years’ experience in enterprise localisation, global content operations, or multilingual product delivery.
Experience working on the client or corporate side, the agency side, or both, with a strong understanding of the end-to-end localisation ecosystem.
Demonstrated success establishing governance models and scalable operating frameworks in complex organisations.
Proven experience developing and leading teams.
Strong vendor and partner management skills with clear accountability for quality and performance.
Experience with translation management systems and localisation tooling.
Strong financial and analytical acumen, including budget ownership and cost optimisation.
Fluency in English required.

Nice to Have

Experience in education, credentialing, or regulated content environments strongly preferred.
Familiarity with Phrase TMS is advantageous.
Multilingual capability and familiarity with China, Japan, and Latin America markets and language groups is a strong plus.

Technical Stack

Translation management systems (TMS)
QA tooling

Team & Environment

You will build and develop a small specialist team, initially lean in size with planned growth over time, in a build-from-scratch or scale-up environment.