Toast is seeking a Director, Credit Risk (Acquisition) to shape the future of Toast Capital's lending portfolio. In this strategic leadership role, you will design, implement, and oversee credit risk strategies that balance growth with prudent risk management, ensuring sustainable scaling and protection from undue exposure.
What You'll Do
- Develop and refine credit risk management frameworks, policies, and procedures for new and existing lending products.
- Lead portfolio risk monitoring, segmentation, and stress testing to ensure appropriate risk-adjusted returns.
- Partner with Product and Finance teams to design new lending offerings, embedding risk controls from inception.
- Define underwriting standards, scorecard strategies, and eligibility criteria to support responsible growth.
- Oversee ongoing monitoring of credit performance, delinquency trends, and loss forecasting.
- Establish early warning systems and recommend policy adjustments based on observed risk signals.
- Foster strong partnerships with Product Management, Operations, Engineering, Data Science, Accounting, and Strategic Finance teams.
- Collaborate with Data Science to enhance predictive risk models and data-driven decisioning.
- Partner with Compliance and Legal to ensure lending practices meet regulatory standards.
- Present portfolio performance and risk assessments to executive leadership.
- Build and mentor a high-performing credit risk team, fostering expertise in underwriting, analytics, and portfolio management.
What We're Looking For
- 10+ years of experience in credit risk management, preferably in consumer or small business lending.
- At least 5 years of experience in managing a team.
- Strong understanding of credit risk analytics, underwriting, and portfolio management.
- Experience supporting the launch and scaling of new lending products.
- Proficiency with credit modeling, loss forecasting, and stress testing frameworks.
- Demonstrated ability to partner cross-functionally and influence executive stakeholders.
- Strong leadership skills with experience building and leading high-performing teams.
Benefits & Compensation
- Compensation range: $154,000—$246,000 USD.
Work Mode
This role follows a hybrid work model.
Toast is committed to creating an accessible and inclusive hiring process and provides reasonable accommodations for persons with disabilities.
