Responsibilities
- Treat both new and existing customers like a family member.
- Cultivate new leads through the prospecting of physicians, diabetes educators, hospitals, clinics, manufacturer representatives and community partners.
- Develop and maintain a positive relationship with each patient, physician and/or educator by direct communications throughout the insulin pump and continuous glucose monitoring order process.
- Formulate new relationships with manufacturers, vendors, payers, doctors, patients concurrent with business development.
- Process daily, weekly and monthly status reports per “tracker guidelines” for manufacturer and management review.
- The exercise of discretion and judgement in obtaining prior authorization/pre-certification/pre-determination and Certificates of Medical Necessity per insurance requirements to determine shipment and billing.
Requirements
- High School Diploma or GED Equivalent
- Minimum of 1-2 years’ experience in a consumer service organization or healthcare environment
Nice to Have
- Insurance background and/or medical experience, knowledge of deductibles and co-payments
Benefits
- Employer paid vacation
- medical/dental/vision
- life
- short and long-term disability insurances
- 401K Retirement Savings Plan
Work Arrangement
Hybrid
Additional Information
- Minimal travel required
- Schedule is 8:15am - 5:00pm, Monday through Friday.
- Ongoing training and development.
- Opportunity to earn a quarterly commission if goals are met.
