Braze is looking for a DevOps Engineer to join our Cloud Platform Engineering team. In this role, you will be instrumental in automating, supporting, and maintaining our applications around the clock. You'll act as a gatekeeper for production, lead investigations into outages, and develop automation to eliminate low-value tasks while providing technical leadership.

What You'll Do

Act as the Engineering contact for product build, deployment, and release questions.
Act as the gatekeeper of production, actively managing the work backlog and developing deployment and reliability improvements.
Lead investigations into root cause outages, performance, and cost issues.
Lead initiatives to automate low-value tasks balanced against project delivery demands.
Provide technical leadership and oversight to wider Cloud Operations and Support teams and the products they support.
Automate the deployment and release mechanism.
Work with R&D and Cloud Ops teams to ensure seamless delivery of products to customer environments.

What We're Looking For

3+ years of experience in DevOps practices.
Experience with build, deployment, and release activities.
Experience with infrastructure/configuration as code (BICEP, ARM, Terraform).
Experience with version control (Azure DevOps GIT).
Good programming/scripting skills in any language.
Significant experience with Azure PAAS, SAAS and IAAS services.
Exposure to Azure DevOps pipelines is essential.
Production experience with Kubernetes and containerization.
Experience with continuous deployment and delivery practices.
Experience deploying in a multi-tenant environment.
Experience in solving problems through automation.
Experience with rollbacks, backup, and disaster recovery best practices.
Experience and in-depth knowledge of databases and data handling (MS-SQL, Elasticsearch, YML, JSON, XML).
Demonstrable experience supporting live cloud services and platforms.
Experience with monitoring tools like Grafana, Prometheus.
Knowledge of SLA, SLO, SLI.
Proficiency in specifying and implementing testing and production environment infrastructure.
Expertise with automated testing products, including setup, scripting, creating regression suites, and troubleshooting.
Excellent technical, analytical and documentation skills.

Nice to Have

Experience with secure coding and security awareness.
Experience working with R&D delivery teams.
Experience working with a Product company developing enterprise software.
Cross-platform experience and the expertise to identify and resolve integration issues.
Experience handling incident, problem, and change management aspects.
Tech or M.E./MTech in Computer Science, Electronics Engineering, or equivalent.

Technical Stack

Infrastructure as Code: BICEP, ARM, Terraform
Version Control: Azure DevOps GIT
Cloud: Azure PAAS, SAAS, IAAS
Orchestration: Kubernetes
Data: MS-SQL, Elasticsearch, YML, JSON, XML
Monitoring: Grafana, Prometheus

Team & Environment

You will join the Cloud Platform Engineering team, reporting to a Technical Manager.

Work Mode

This role offers a hybrid work model based in our Pune, India location.

Braze is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.