DXC Technology is hiring a Data Center Technician to provide hands-on technical support within a CoLo data center environment in Ashburn, VA. You'll be responsible for hardware installation, basic networking support, ticket management, and on-site assistance for internal teams and external vendors.
What You'll Do
- Provide field support, including break/fix, hardware installation, and general hands-on IT assistance.
- Manage and update SNOW (ServiceNow) tickets and asset records.
- Perform networking troubleshooting, including crash carts, console connections, iLO/remote access tools, wired/wireless connectivity, and switch/router/cabling issues.
- Serve as on-site 'Hands and Eyes' support for remote network engineers.
- Escort third-party hardware vendors and ensure adherence to site policies.
- Perform rack-and-stack of servers, switches, and additional data center hardware.
- Handle cable management, including routing under raised floors and through endcaps.
- Conduct remote and on-site support for software/hardware installations.
- Safely lift and carry equipment weighing up to 50 lbs.
What We're Looking For
- High school diploma or GED
- Understanding of basic networking concepts
- Ability to work in data center or telecom closet environments
- Ability to lift 50 lbs and perform physical tasks in a server room setting
Nice to Have
- 5+ years of field support or data center experience
- Vendor certifications (Lenovo, HP, IBM, etc.)
- CompTIA certifications (A+, Network+, Security+)
- Apple device training or certifications
Technical Stack
- ServiceNow (SNOW)
- iLO
- Putty
- Switches
- Routers
- ISP hardware
Work Mode
This role is onsite in Ashburn, VA.
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
