Manulife Financial Corporation is hiring a Data Analyst - International Group Program

The Global Network Initiative (GNI), a segment of Manulife Financial Corporation, is an international consortium of insurance providers (Collaborative Partners) who work together to deliver synchronized employee benefits strategies to worldwide corporations, enhancing operational efficiency, adaptability, comprehensive reporting, and seamless management. GNI functions within Manulife's strategic framework: to emerge as a digital, client-focused market innovator and the most dependable coordinator of comprehensive employee benefits solutions for international corporations, presenting an appealing value proposition for clients. Position Responsibilities: - Examine and validate financial documentation from Multinational Clients submitted by Global Network Collaborators, ensuring comprehensive data comprehension and reporting precision. - Coordinate modifications and adjustments to financial reporting submissions with Global Network Collaborators, negotiating submission timelines to meet Client annual reporting requirements. - Function as technical educator and advisor for Global Network Collaborators, ensuring top-tier delivery and accuracy of periodic reporting. - Collect information from multiple source systems to identify, investigate, and evaluate experience patterns by region, country, risk category, and product type. Collaborate with IGP Underwriters and local Network Partner teams to develop proactive responses to identified trends. - Engage Global Network Collaborators and Lead Underwriters regarding underperforming Employee Benefit contracts, understanding fundamental challenges and influencing local actions and strategic interventions. - Participate in annual evaluations of Global Network Collaborators under Lead IGP Underwriter guidance. - Support operational enhancement projects, providing technical expertise and recommending testing and implementation strategies. - Serve as technical trainer, consultant, and mentor to IGP Administration personnel, including BPO operations and functional units, on Policy Year End Report completion and review. - Conduct technical quality assurance peer reviews of IGP Administration and BPO reporting for accuracy. Preferred Qualifications: - Bachelor's degree preferred. - 2 - 3 years of International Employee Benefit experience including progressive business analysis experience. - Comprehensive knowledge of IGP's functional applications. - Superior analytical capabilities. - Exceptional negotiation skills. - Capacity to analyze and resolve complex challenges. - Deep understanding of Employee Benefit offerings from Global Network Collaborators. - Robust appreciation of Client, advisor, and operational department requirements. - Exceptional organizational skills ensuring comprehensive document management. - Strong comprehension of IGP Administration and BPO Operations functions. - Advanced mathematical and analytical proficiencies. - Multitasking ability. - Superior customer service orientation. - Exceptional verbal and written communication skills. - Demonstrates resilience in diverse scenarios. - Flexible, innovative, and responsive to evolving customer needs. - Constructive approach to challenges and opportunities. - Self-directed performance management with precise productivity tracking. - Proactively identifies process improvement opportunities. - Meticulous attention to accuracy and detail. - Demonstrates personal accountability in customer interactions. - Proficient PC skills with software expertise. Decision Authorities: - Decisions based on developed professional expertise and judgment. - Escalation to management for complex scenarios. - Project-specific decision-making with internal and external stakeholders. - Dynamic work prioritization responding to changing project parameters. - Strategic resource management to achieve targeted outcomes. When joining our team: - Empowerment for personalized career development. - Recognition in a supportive, flexible environment prioritizing well-being and inclusivity. - Opportunity to contribute to global strategic initiatives. About Manulife and John Hancock: Manulife Financial Corporation is a premier international financial services provider, simplifying life decisions. We are an Equal Opportunity Employer committed to diversity, fairness, and inclusive recruitment. Referenced Salary Location: USA, Massachusetts - Full Time Remote Salary range: $60,375.00 USD - $100,625.00 USD Comprehensive benefits package including health coverage, retirement plans, wellness programs, and generous paid time off.