Charlotte, North Carolina, United States Remote (Global) Employment

Unknown Company is hiring a Data Analyst

About the Role

Zipliens is hiring a Data Analyst to help drive data processes forward, serving as a key contributor across active client projects. You will partner with internal and external teams to deliver actionable insights and robust data solutions that support Mass Tort operations, with a strong emphasis on lien resolution workflows.

What You'll Do

  • Obtain, validate, and organize large client data sets for use within the Zipliens platform.
  • Maintain high standards of accuracy, timeliness, and efficiency across all data deliverables.
  • Manage recurring data exchanges with external agencies (e.g., Medicare, LRP vendors, Medicaid), ensuring accuracy and timeliness.
  • Deliver customized reporting solutions and visualizations to meet internal and external needs.
  • Work with client data teams to improve onboarding and file delivery processes.
  • Identify inefficiencies in recurring workflows, lead optimization initiatives, and document processes and standards.
  • Partner with developers to define requirements and support tool development in the Zipliens portal.
  • Provide department leadership with metrics, KPIs, and data-driven recommendations.
  • Communicate data challenges and solutions clearly and succinctly across teams.

What We're Looking For

  • 2–4 years of experience in data analysis, operations, or reporting.
  • Advanced proficiency in Excel.
  • Prior experience in the personal injury, mass tort, or lien processing industry.
  • Strong problem-solving abilities with a thoughtful approach to downstream impacts.
  • Comfortable balancing multiple projects and working autonomously in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Professionalism, self-sufficiency, and readiness for remote work.

Nice to Have

  • Exposure to SQL or BI tools (e.g., Tableau, Power BI) is a plus.
  • Bachelor’s degree in a technical or analytical field.

Technical Stack

  • Excel
  • SQL
  • Tableau
  • Power BI

Benefits & Compensation

  • Private Health Care Plan (Medical, Dental & Vision)
  • Company HSA contributions for HDHP participants
  • Flexible Spending Accounts (Health & Dependent Care)
  • Company-Paid Short-Term Disability Coverage
  • Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options
  • 401(k) Plan with Company Match
  • Paid Time Off (Vacation, Sick Time & Select Holidays)
  • Paid Maternity & Paternity Leave
  • Remote-First Work Environment (Flexible Work from Home)

Work Mode

This is a global remote-first position.

Required Skills
ExcelSQLTableauPower BIData AnalysisData VisualizationData ModelingStatistical AnalysisReportingDashboard DevelopmentBusiness IntelligenceData CleaningData InterpretationCommunicationProblem Solving
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Posted 8 months ago