DoorDash is seeking a motivated DashMart Team Member to work in a fast-paced, physical environment at their brick-and-mortar fulfillment center in Downtown Orlando. This role involves inventory management, order fulfillment, customer communication, and maintaining a safe and organized warehouse to support quick and reliable delivery through the DoorDash app.
What You'll Do
- Accurately receive and stock inventory, ensuring all products are accounted for and safeguarded against loss or theft
- Monitor product quality and freshness and ensure proper product rotation
- Follow all HACCP, food-handling and spoilage management processes
- Use technology similar to smartphone devices to scan packages, pick and stage orders, and conduct handoffs to Dashers
- Communicate clearly and pleasantly with customers through the app when substitution approvals are needed
- Maintain a safe working environment by performing all duties in compliance with DashMart safety and security standards
- Complete all cleaning and warehouse organization tasks as assigned by management
- Contribute to a positive working environment by bringing the DoorDash “one team, one fight” value to life in all you do
- Work with the teams’ goals in mind, sharing ideas, opportunities and challenges where appropriate
- Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse
- Guide Runners and Dashers to pickup locations
- Support parking lot management by directing traffic, collecting racks and carts, and performing other duties as assigned by management
- Assist in light preparation of hot and/or cold foods and pre-packaging food items for staging and delivery
- Willing to learn basic kitchen skills
What We're Looking For
- Must have great communication skills
- Willing to learn
- Problem solver
- Thrive within a team environment and enjoy a variety of duties
- Customer facing experience and love to delight customers
- Able to be on your feet and handle warehouse duties including lifting up to 50 pounds (depending on site requirements) with or without accommodations
- Minimum of a High school diploma or GED equivalent
- Must be 18 years of age or older
Nice to Have
- Experience within retail, customer service, food and beverage, administrative, healthcare or similar industries where you perform a variety of tasks
Technical Stack
- Smartphone-like devices for scanning and order management
Team & Environment
- On-site operations team at a DashMart fulfillment center
- Reports to: Management
Benefits & Compensation
- Market Competitive pay
- AM/PM/Overnight shifts available
- Opportunity for pay increases twice a year based upon performance
- Paid time off (PTO) and sick leave
- Gym membership reimbursement (up to $75/month)
- Monthly DashPass subscription (including access to Lyft discounts for full-time employees)
- Health benefits starting Day 1 for full-time employees (Medical, Dental, & Vision)
- Employee Assistance Program
- Career advancement opportunities
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
Compensation: $16.20 - $16.20 USD. Base salary is localized according to employee work location; 10pm-6am shift receives $2 increase in pay.
Work Mode
- Onsite
- Location: Downtown Orlando
- AM/PM/Overnight shifts available; some sites run 24/7
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. We value a diverse workforce — people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
