Job Title: Danish speaking Customer Support Agent
Company: Next Job Abroad
This is a customer support agent role requiring Danish language skills. The agent will handle customer communications across multiple channels while ensuring efficient case resolution and high satisfaction for a major brand. The position involves working towards specific client and internal targets.
What You'll Do
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What We're Looking For
- Danish speaking
Work Mode
This is a hybrid role. You can be based in Athens, Chania, Thessaloniki, or work remotely from anywhere in Greece. Most team members have the option to work remote from Greece.
