About the Role
The role involves supporting travelers by providing expert advice, arranging bookings, and ensuring a seamless customer experience, all while operating remotely within Greece.
Responsibilities
- Assist Czech-speaking clients with travel inquiries and bookings
- Provide detailed information about destinations, accommodations, and itineraries
- Handle customer requests promptly and professionally
- Manage reservations across flights, hotels, and tours
- Resolve travel-related issues efficiently
- Maintain accurate client records and documentation
- Collaborate with travel partners and suppliers
- Ensure compliance with company policies and procedures
- Offer personalized travel recommendations
- Monitor booking confirmations and travel updates
- Communicate changes or disruptions to clients proactively
- Support visa and documentation guidance
- Work flexible hours to accommodate client time zones
- Maintain high customer satisfaction standards
- Respond to emails and inquiries in a timely manner
- Stay updated on travel regulations and destination news
- Assist with travel insurance options
- Coordinate group bookings when required
- Escalate complex cases to senior staff
- Participate in team meetings and training sessions
- Use internal systems for booking and reporting
- Ensure data privacy and confidentiality
- Adapt to seasonal workload fluctuations
- Promote special offers and packages
- Deliver post-travel follow-up when necessary
Compensation
Competitive salary based on experience
Work Arrangement
Remote work from Greece
Team
Collaborative remote team with international clients
Why Join Us
- Opportunity to work remotely within Greece with flexible scheduling
- Supportive team environment focused on professional growth
Application Process
- Submit your CV and a brief cover letter in Czech or English
- Shortlisted candidates will be contacted for an online interview
Not available
