Rockwell Automation is hiring a Cybersecurity and Managed Services Consultant to serve as a technical expert and trusted advisor. You will support our Customer Success Manager community and customers directly, driving the successful adoption and expansion of our Cybersecurity & Network solutions and services to grow Annual Recurring Revenue.

What You'll Do

Support the CSM community and customers in specific areas of technical expertise.
Act as the offering expert for the CS community, ensuring customers follow appropriate technical steps for successful adoption and expansion of Cybersecurity & Network solutions and services.
Work with Rockwell Automation and Partner business units to drive continuous improvement and customer journeys for offerings.
Take customer adoption data and turn into business value metrics.
Identify expansion potential for additional products and services that help customers achieve desired outcomes.
Actively seek out and participate in both formal and informal training to continuously develop technical skills.
Translate competitive solutions into a Rockwell Automation solution that meets or exceeds customer's expectations.
Collaborate with peer roles in defining sales and delivery handoff motions.
Cooperate with Customer Success Managers and Account Managers in promoting Rockwell Automation and Partner cybersolutions to existing customers with presentations and/or demonstrations.
Share industry knowledge of customers based on their key drivers at the appropriate role level with new and existing customers.
Keep sales and customer relationship management data up to date in tools such as Microsoft Dynamics CRM and Gainsight.

What We're Looking For

Bachelor's Degree.
Legal authorization to work in the US or Canada. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
30-40% travel to customers within assigned geography required.

Nice to Have

Bachelor's degree in engineering or a technical related field.
Experience in cybersecurity applications with Risk assessments, iDMZ's, Continuous Threat Detection, and End Point Protection.
Working knowledge of Threat Detection, Secure Remote Access, and anti-virus within an OT environment.
Hold relevant ICS Security Certifications or working towards them, such as CISSP, NIST, and/or ISA-99.
Knowledge of SOAR, SIEM, SOC utilization and value.
Knowledge of Cisco networking and the Converged Plantwide Ethernet model.
Strong solution and application expertise, and related demonstrated sales experience.
5+ years of customer facing roles in technical sales or project delivery.
Working knowledge of the TSIA LAER model.
Automation and Industrial Control Systems experience (PLC, PAC, DCS, HMI).

Technical Stack

Cybersecurity & Network solutions
Microsoft Dynamics CRM
Gainsight

Team & Environment

You will report to the Software Customer Success Leader.

Benefits & Compensation

Compensation: $141,920 - $212,880 (80% base salary, 20% variable)
Health Insurance including Medical, Dental and Vision.
401k.
Paid Time off.
Parental and Caregiver Leave.
Employee Assistance Program (EAP) and company-sponsored access to Calm app.
Health management program.
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.