Helsana Krankenkasse, the market leader, is seeking a Customer Support Representative for Online Support (DE/FR). This role offers varied challenges, significant personal responsibility, and the opportunity to help shape the healthcare system while pursuing individual and flexible development.
What You'll Do
- Provide customer support for online services in German and French
- Take ownership of customer inquiries and resolve them effectively
- Contribute to improving support processes and the customer experience
- Handle diverse and varied challenges as they arise
What We're Looking For
- Professional fluency in German and French
- Experience in a customer-facing support or service role
- Ability to work independently with a high degree of personal responsibility
- Strong problem-solving skills and a desire to help customers
Helsana Krankenkasse is an equal opportunity employer.
