SIMPLE | LIFE | JOURNEY is looking for a German-speaking Customer Support professional to join our team. This remote role, based in Greece, involves providing excellent service to an international client base. You'll be a key part of an international team dedicated to building positive customer relationships.
What You'll Do
- Communicate with customers via phone, chat, and email.
- Track and manage cases to ensure timely resolution.
- Maintain high customer satisfaction and represent the brand with professionalism.
- Build strong, positive relationships with partners and customers.
- Work towards achieving personal and team targets.
What We're Looking For
- Fluent German (both written and spoken).
- Good English skills (min. B2 level).
- Excellent communication and problem-solving abilities.
- Basic computer skills and tech confidence.
- Team spirit, adaptability, and a proactive mindset.
Team & Environment
You'll be joining an international team within a vibrant workplace featuring community activities and social initiatives.
Benefits & Compensation
- Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you).
- Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus.
- Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts.
- Training & career development: full onboarding with certified instructors and clear growth opportunities.
- Vibrant workplace: community activities, social initiatives, and free online Greek lessons.
Work Mode
This is a remote role located in Greece.
SIMPLE | LIFE | JOURNEY is an equal opportunity employer.
