Futura Marketing is looking for a Customer Support Assistant to provide excellent service from Puerto Rico. This part-time, remote role involves handling customer communications and maintaining accurate order information for our clients.
What You'll Do
- Respond to customer emails and inquiries
- Update order and shipping records
- Help resolve delivery-related issues
- Follow service workflows and scripts
- Log support activity accurately
- Escalate complex requests when needed
What We're Looking For
- Strong written communication
- Basic computer and typing skills
- Detail-oriented and dependable
- Fluent in English
- Must reside in Puerto Rico
Benefits & Compensation
- Remote work within Puerto Rico
- Flexible part-time scheduling
- Training and tools provided
- Supportive and inclusive team
- Structured onboarding process
- Compensation: $21–$26/hour
Work Mode
This is a part-time, remote position for candidates residing in Puerto Rico.
