Savant Labs is looking for a Customer Success Intern to join our LATAM team. You will play a key role in supporting post-sales activities and client relationships, helping to understand customer needs and improve their experience with our software.
What You'll Do
- Support the team in customer management and post-sales activities.
- Work closely with clients to understand their needs, collect feedback, and relay it to internal teams.
- Assist in preparing reports on SaaS usage, engagement, and feedback to track progress and improve customer experience.
- Help develop and deliver reports, training materials, and webinars.
What We're Looking For
- Currently pursuing a degree in Administration, Marketing, Information Systems (Computer Science), or a related field.
- General technology knowledge.
- Proficiency with the Office package, especially Excel.
- Excellent communication skills.
- English proficiency.
Nice to Have
- Experience in creating reports and presentations.
- Knowledge of database tools and/or programming.
Technical Stack
- Office Package (Excel)
- Database Tools and/or Programming
Team & Environment
You will be part of the Customer Success team focused on the LATAM area, collaborating directly with clients and internal teams.
Benefits & Compensation
- Monthly stipend: R$ 1,950.00
- Omint Medical Plan / Privian Dental Plan with no payroll deduction.
- Life Insurance.
- Meal Voucher: R$ 806.74 fixed per month.
- Transportation Voucher.
- Go-Fluent language learning platform.
- EAP: SAS Family Care (Legal, Emotional/Psychological, and Financial Guidance Support) with a dedicated 0800 line for employee support.
Work Mode
This is a hybrid position based in São Paulo – SP (Itaim Bibi).
We love living the #SASlife and believe happy, healthy people bring passion to their work. Your unique contributions will make a difference, and we encourage you to add to our culture.
