Indianapolis, Indiana, United States local-state Employment

Futura Marketing is hiring a Customer Success Associate (Remote)

About the Role

Futura Marketing is looking for a part-time, remote Customer Success Associate to join our team. This role provides clear guidance to customers, processes service orders, and coordinates with internal teams during weekday daytime hours. You’ll receive guided, step-by-step training to help you succeed.

What You'll Do

  • Provide clear guidance to customers
  • Review and process service orders
  • Update client information in records
  • Coordinate requests with internal teams
  • Track open cases until completion

What We're Looking For

  • Must live in Indiana
  • Strong written English communication skills
  • Comfortable using online tools
  • Reliable internet connection and a quiet workspace

Benefits & Compensation

  • Compensation: $21–$26/hour
  • Remote weekday schedule
  • Training with step-by-step support
  • Friendly and respectful team culture
  • Simple hiring and onboarding process

Work Mode

This is a remote, part-time position with weekday daytime hours. Candidates must reside in Indiana.

Futura Marketing is an equal opportunity employer.

Required Skills
Customer SuccessCustomer SupportClient Relationship ManagementCommunicationProblem SolvingCRM SoftwareData AnalysisOnboardingTrainingRetention Strategies
Looking for a remote dev community?

200+ professionals, 37 countries, one network

Working remotely doesn't mean working alone. Iglu connects you with developers, designers, and digital experts worldwide. Collaborate, learn, and grow together.

Global professional network
Knowledge sharing & collaboration
Regular community events
Cross-project opportunities
Join the community
37 countries represented
About company
Futura Marketing

A marketing company offering remote graphic design opportunities with training and flexible work arrangements.

Visit website
Job Details
Category other
Posted a month ago