About the Role
This position oversees the delivery of AI-driven assessment tools to clients, ensuring technical accuracy, customer satisfaction, and alignment with evolving healthcare data requirements.
Responsibilities
- Direct the design and deployment of AI-powered evaluation systems tailored to client specifications
- Collaborate with engineering teams to translate customer feedback into product improvements
- Manage end-to-end client onboarding for AI assessment platforms
- Serve as primary technical liaison between clients and internal development teams
- Oversee validation processes for AI models in real-world clinical environments
- Develop implementation roadmaps aligned with client timelines and regulatory standards
- Lead troubleshooting efforts for AI system performance issues
- Coordinate with compliance officers to ensure adherence to data privacy regulations
- Facilitate training sessions for client teams on AI tool usage and interpretation
- Monitor client outcomes to inform iterative enhancements to assessment algorithms
- Produce detailed reports on AI system efficacy and client impact metrics
- Advocate for customer needs during product roadmap planning sessions
- Ensure seamless integration of AI tools with client-facing health information systems
- Evaluate emerging AI methodologies for potential adoption in assessment workflows
- Maintain documentation for AI model behavior, limitations, and use cases
- Support sales teams with technical demonstrations and solution scoping
- Track key performance indicators related to client retention and satisfaction
- Manage service-level agreements for AI platform responsiveness and accuracy
- Identify scalability challenges in AI deployment across diverse healthcare settings
- Promote ethical AI practices in client engagements and internal development
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid role with flexibility for remote work
Team
Cross-functional team including AI engineers, product specialists, and client success professionals
About the AI Assessment Lab
This lab focuses on developing and validating artificial intelligence tools for clinical decision support. It operates at the intersection of data science, healthcare delivery, and regulatory compliance, serving providers and payers across the U.S. The team works on real-time assessment models that integrate into existing clinical workflows.
What You’ll Achieve
You will shape how AI solutions are delivered to healthcare organizations, ensuring they meet both technical and operational requirements. Success is measured by client adoption rates, model accuracy in production environments, and long-term partnership growth.
Available for qualified candidates
