Construction & Property Group – UK is hiring a Customer Service Representative (Amazon Experience)

**Job Title:** Customer Service Representative (Amazon Experience) – Remote, Full-Time We're on the hunt for a top-notch Customer Service Representative (CSR) with Amazon experience who's ready to join our dynamic remote team. This full-time, permanent role is perfect for someone who speaks English like a pro, thinks on their feet, communicates with crystal clarity, and genuinely enjoys connecting with people. Your main gig will be handling inbound phone calls from customers without internet access, helping them place orders and answering questions about our products and services. **Key Responsibilities:** • Answer customer phone calls with a professional and friendly vibe • Help customers place orders directly over the phone • Provide spot-on product information and guide customers to the right items • Manage inquiries about order status, delivery, and general questions • Keep call and order records razor-sharp and accurate • Represent our brand with world-class customer service standards • Work collaboratively with the team to constantly level up our processes **Requirements:** • Proven track record in Amazon customer service (voice support is our preference) • English communication skills that are clear, fluent, and genuinely warm • Quick thinker who can cut to the chase efficiently • Positive attitude and customer-first approach • Must be reliable, professional, and totally self-motivated when working from home • Meticulous attention to detail with a knack for following procedures