United States Remote (Global) Full-time

EX Squared is hiring a Customer Reliability Engineer, Infrastructure

About the Role

Jobgether is looking for a Customer Reliability Engineer, Infrastructure to ensure the availability, reliability, and performance of cloud-native data platforms for enterprise clients. You will work across multiple public cloud environments, building deep expertise in Kubernetes and cloud operations.

What You'll Do

  • Monitor, operate, and maintain cloud infrastructure to ensure high availability and predictable operations for customers.
  • Build deep expertise in Kubernetes, cloud engineering, and cloud networking across AWS, Azure, and GCP.
  • Collaborate with customers’ data engineers, system administrators, DevOps teams, and management to solve reliability challenges.
  • Participate in on-call rotations, maintaining 24x7 coverage and responding to incidents.
  • Contribute to side projects, including open-source contributions, internal monitoring systems, and process improvements.
  • Provide feedback to product and engineering teams to influence product roadmap and reliability enhancements.
  • Participate in remote team events and occasional in-person gatherings to foster collaboration.

What We're Looking For

  • Minimum 4 years of professional experience in cloud infrastructure, DevOps, or related roles.
  • Demonstrable experience with Kubernetes, Docker, or containerized environments.
  • Familiarity with at least one major cloud provider: AWS, GCP, or Azure.
  • Strong Linux proficiency and comfort with system administration tasks.
  • Excellent problem-solving, troubleshooting, and communication skills, both written and verbal.
  • Motivation to learn new technologies and take ownership of customer-facing issues from start to finish.

Nice to Have

  • Experience with customer-facing roles.
  • Experience with DevOps practices.
  • Open-source contributions.
  • Experience with monitoring tools such as Prometheus or Splunk.

Technical Stack

  • Kubernetes, Docker
  • AWS, Azure, GCP
  • Linux
  • Prometheus, Splunk

Team & Environment

Collaborate directly with customer teams, internal engineering, and product teams.

Benefits & Compensation

  • Fully remote work with flexible scheduling (core hours 12PM–6PM Pacific US).
  • Opportunity for professional growth and skill development across cloud and infrastructure disciplines.
  • Paid on-call rotation with support for weekend coverage.
  • Access to open-source projects and opportunities to contribute to the broader data engineering community.
  • Participation in team events, internal knowledge-sharing programs, and side-project initiatives.
  • Compensation: $140,000–$150,000 USD depending on experience, plus equity.

Work Mode

This is a fully remote, global position for candidates based in the United States.

Required Skills
KubernetesDockerAWSAzureGCPLinuxPrometheusSplunkInfrastructure as CodeScriptingMonitoringIncident ManagementSystem ReliabilityCloud ArchitectureAutomation
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About company
EX Squared

Technology company focused on IT and software solutions

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Job Details
Category infrastructure
Posted 7 months ago