Covetrus is looking for a Customer Relationship Coordinator to be the operational backbone of our customer partnerships. In this role, you will ensure smooth operations and outstanding service by managing accounts, coordinating activities, and acting as a trusted point of contact.

What You'll Do

Provide administrative and coordination support for customer-facing teams.
Maintain accurate CRM records, including contracts, activities, and performance metrics.
Prepare reports and presentations for customer reviews.
Serve as a reliable contact for operational enquiries, ensuring timely and professional responses.
Coordinate onboarding activities across internal departments.
Identify opportunities to improve processes and enhance the customer journey.
Contribute to a culture of innovation and continuous improvement.

What We're Looking For

Experience in a commercial administrative, account coordination, or customer service role.
Strong organisational skills and attention to detail.
Excellent interpersonal and written communication skills.
Comfortable working with data and preparing reports/presentations.
Proficient in Microsoft Office (Excel, PowerPoint).
A proactive, customer-focused mindset.

Nice to Have

B2B experience.
Salesforce CRM experience.

Technical Stack

Microsoft Office (Excel, PowerPoint)
Salesforce CRM

Benefits & Compensation

Covetrus Advantage program with retail discounts and cashback.
Inclusive and vibrant work environment.
Life Insurance plan with beneficiary choice.
Company Pension Scheme with a 5% company contribution.
Cycle To Work Scheme with tax-free savings.
Employee Assistance Program for confidential support.
Birthday Day Off.
Eye Care Vouchers (Specsavers).

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.