This position is no longer available
Dubai, United Arab Emirates Hybrid

Kyndryl was looking for a Customer Partner - Myworkdayjobs.com

Shape the future of customer relationships by leading strategic accounts and delivering value-driven outcomes. In this role, you’ll build trusted partnerships with senior decision-makers, design customized strategies, and guide clients through evolving business and technology landscapes. Your focus will be on sustainable growth, proactive renewal management, and expanding service scope through insight-led engagement.

Key Responsibilities

  • Develop and sustain high-impact relationships with executive stakeholders in the MEA region
  • Create and implement strategic account plans that align with customer objectives
  • Identify new business opportunities and lead end-to-end sales cycles from discovery to close
  • Collaborate with internal teams and external partners to deliver integrated solutions
  • Minimize revenue attrition by anticipating renewal risks and addressing them proactively
  • Stay current with global technology trends and regional market dynamics
  • Ensure compliance, customer satisfaction, and long-term account health

What You Bring

  • Minimum of 5 years managing key accounts in the MEA region, with a track record of revenue growth and profitability
  • Over a decade of experience leading full-cycle sales processes in complex technical environments
  • Strong understanding of business transformation, technology adoption, and industry best practices
  • A customer-first mindset, with empathy and openness in every interaction
  • Experience selling technical solutions is highly valued
  • A bachelor’s or master’s degree in a relevant field

Why This Environment Works

You’ll grow in a culture built on inclusion, continuous learning, and shared achievement. With access to advanced training, certifications in leading platforms, and personalized development planning, you can shape your career path with purpose. The organization supports flexibility, well-being, and a collaborative way of working that values empathy and innovation.

This role operates within a hybrid work model, offering flexibility while maintaining connection to team and mission.

Required Skills
account managementsales process managementrevenue growthcustomer relationshipsbusiness trendstechnology trendsindustry best practicesMEA region experiencecost and profitability analysisrisk management account managementsales process managementMEA region experiencerevenue growthprofitability analysiscustomer relationship managementbusiness strategytechnology trendsindustry best practicesempathetic communication
About company
Kyndryl
Kyndryl runs and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses, with expertise enhanced by AI-powered insights to enable smarter decisions and faster innovation.
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Job Details
Category management
Posted 2 months ago