Scotiabank is looking for a Customer Experience Associate to be the face, character, and heart of our branches. In this people-centric role, you will put our customers first, connect with them in a relatable way, and help them achieve their financial goals.
What You'll Do
- Take a proactive approach to discovering our customer’s needs and listening to understand what they are asking for.
- Process day to day transactions.
- Nurture rich, long-standing relationships.
- Contribute to the Branch’s targets by identifying and fulfilling simple sales opportunities.
- Be a technology expert and share your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs.
- Build strong customer relationships and deliver excellent customer service.
