About the Role
The role involves managing customer data flows, ensuring data quality, and enabling customer success teams with reliable information. The specialist collaborates across departments to maintain data accuracy and improve processes.
Responsibilities
- Manage incoming customer data submissions and verify completeness
- Identify and resolve data discrepancies using internal tools
- Collaborate with customer success teams to clarify data requirements
- Maintain documentation for data processing workflows
- Support onboarding of new clients by preparing data environments
- Monitor data pipelines for errors or delays
- Escalate complex data issues to engineering teams when needed
- Ensure compliance with data handling policies
- Produce reports summarizing data quality metrics
- Work with cross-functional teams to implement data improvements
- Respond to internal data-related inquiries promptly
- Track and report on data processing timelines
- Assist in refining data validation rules
- Participate in testing new data features before release
- Provide feedback to product teams based on customer data patterns
- Maintain strong understanding of data schema and structure
- Support audit requests with accurate data extracts
- Coordinate with external partners on data integrations
- Follow data security protocols rigorously
- Contribute to knowledge base articles for data processes
Nice to Have
- Experience with ETL processes
- Familiarity with Python or scripting languages
- Exposure to data warehousing concepts
- Background in sustainability or climate tech
- Certification in data management or analytics
Benefits
- Health, dental, and vision insurance
- Retirement savings plan with employer contribution
- Flexible paid time off policy
- Parental leave program
- Mental health and wellness resources
- Professional development stipend
- Home office setup allowance
- Commuter benefits
- Employee resource groups
- Inclusive workplace culture
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote work
Team
Part of the customer success team focused on data integrity and client support
Our Mission
We are dedicated to helping organizations measure, analyze, and reduce their environmental impact through data-driven solutions.
Growth Opportunities
Team members are encouraged to take on new challenges and grow within the organization through mentorship and internal mobility.
Diversity and Inclusion
We are committed to building a diverse team and fostering an inclusive environment where all voices are heard and valued.
Available for qualified candidates
