Perk is looking for a Customer Care Travel Advisor to deliver exceptional service for our AmTrav corporate clients. You will be responsible for managing travel bookings, resolving concerns, and ensuring a seamless experience throughout the entire travel journey.

What You'll Do

Execute flawless bookings and modifications via phone, live chat, and email.
Coordinate complex, multi-city international trips including air, rail, ground transport, and lodging using proprietary software.
Act as the gatekeeper for corporate travel policy, ensuring all bookings align with company tiers, budgets, and preferred vendor contracts.
Provide white-glove service for C-suite executives, managing specific preferences.
Monitor global events like weather, strikes, and geopolitical issues and proactively reroute travelers to keep them safe.

What We're Looking For

3+ years in a high-touch customer service environment.
Exceptional problem-solving skills under pressure.
Crystal-clear professional communication, both written and verbal.
Tech-savvy, able to learn new SaaS platforms quickly and manage multiple browser tabs and tools simultaneously.

Benefits & Compensation

IATAN Travel Agent membership, unlocking discounts on hotels, flights, and experiences worldwide.
Generous PTO and a focus on work-life balance.
Access to global professional development opportunities within the TravelPerk ecosystem.
20 vacation days and 12 public holidays.
Three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan.
Comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription.
Life and disability policies from your start date.
401(k) plan with company matching contributions.
Partner discounts on pet insurance.
Access to Spring Health, providing 12x therapy and 12x coaching sessions for you and your loved ones.
12-16 weeks paid parental leave.
16 paid hours per year to spend volunteering.
Up to 20 'Work from Anywhere' days per year.
Four-week, fully paid sabbatical once you reach 5 years.
Relocation support.
Compensation: Starting at $20 per hour, with higher starting pay available based on relevant travel advisor experience. Earn an additional $6.00 per hour for all weekend hours worked. + equity: Equity ownership in Perk.

Work Mode

This is a hybrid position with an IRL-first approach, requiring the team to work together in-person 3 days a week. The role is open to candidates working remotely in Texas.

We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.