Integrated DNA Technologies (IDT), a Danaher company, is hiring a CRM & Sales Enablement Manager to increase commercial effectiveness globally. In this role, you will be the business owner for our Salesforce CRM and CPQ platforms, partnering with sales leadership to enable teams through optimized tools, strategic initiatives, and robust training.

What You'll Do

Serve as the global CRM (Salesforce.com) lead and business owner, partnering with IT and Sales to design, improve, and implement system enhancements that support commercial strategy.
Lead CRM training, communication, and adoption efforts including activity tracking and funnel management, ensuring strong alignment with local leaders and driving accountability.
Partner with the DBS Office and Commercial Leadership to pursue DBS certification for Funnel Management; identify performance gaps and facilitate coaching and countermeasures.
Support deployment and integration of sales methodologies, including Large Account Network planning within Salesforce.com.
Gather business requirements and serve as the liaison between Sales, Sales Operations, and IT to shape scalable CRM/CPQ solutions.
Analyze CRM performance metrics, ensure data quality and usability, and recommend process improvements to enhance user experience and business outcomes.
Participate in Agile sprints, define user stories, and manage documentation, testing, and on-time delivery of prioritized improvements.
Provide leadership and consultative guidance to global users and system administrators, ensuring consistent practices, stakeholder engagement, and knowledge sharing.

What We're Looking For

Bachelor’s degree required with 9+ years’ work experience OR Master’s degree with 7+ years’ experience.
Strong project management, ability to successfully manage several tasks at any given point, strong relationship building skills & communication skills.
Proficiency with Microsoft Excel.

Nice to Have

Experience with Salesforce.com or other CRM platforms.
Experience in identifying/gathering requirements, solution design and implementation, testing and sustainability.
Salesforce-issued certificate for Administrator.
Experience with CPQ systems (Oracle) at the Administrator level.
Experience working in a cross-functional environment and interacting with multiple departments.
Natural bias toward action and a track record of bringing answers before management asks the question.

Technical Stack

Salesforce.com
CPQ (Oracle)
Microsoft Excel

Team & Environment

You will be part of the North America Commercial Sales Enablement team, reporting to the Senior Director of North America Sales Enablement responsible for CRM, CPQ, and sales enablement tools and strategy.

Benefits & Compensation

Compensation: $120,000 - $135,000
Paid time off
Medical/dental/vision insurance
401(k)

Work Mode

This is a remote position for candidates located in the USA.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.