Responsibilities
- Global CRM automation and campaign orchestration
- Optimize campaign triggering and coordination to minimize manual builds
- Develop scalable automation systems for continuous lifecycle journeys and dynamic campaigns
- Manage and optimize the integration of core marketing platforms (e.g., Braze, SFMC, Amplitude, HighTouch, Redshift) for seamless data flow
- Identify and address inefficiencies, technical debt, and bottlenecks in the CRM ecosystem
- Streamline campaign build, QA, and deployment processes for improved speed and scalability
- Implement and manage low-code/no-code solutions to reduce manual intervention
- Define and enforce global best practices for consistency and scalability across markets
- Build systems to accelerate A/B testing cycles and enhance measurement reliability
- Foster a culture of continuous experimentation and performance improvement
- Develop and implement automation systems that enable always-on lifecycle journeys and dynamic campaign execution
- Own and optimize the integration of core platforms from Marketing (Braze, SFMC, Amplitude, HighTouch, Redshift), ensuring clean, reliable, and real-time data flow
- Identify and eliminate inefficiencies, technical debt, and bottlenecks across the CRM ecosystem
Requirements
- Extensive experience in CRM, lifecycle marketing, or marketing operations with a focus on automation and MarTech infrastructure in a global or multi-market environment
- Deep expertise with enterprise CRM platforms such as Braze and/or Salesforce Marketing Cloud, with a strong understanding of multi-channel orchestration
- Strong technical understanding of modern MarTech ecosystems (CDPs, analytics, CRM platforms) and comfort with tools like Amplitude, HighTouch, and data warehouses such as Redshift
- Practical experience with workflow automation tools (e.g., Make, n8n, Zapier, Airtable) to reduce manual effort and increase scalability
- Ability to identify leverage points, simplify complexity, and design scalable solutions
- Comfortable owning projects end-to-end—from strategy through to technical implementation
- Effective collaboration across CRM, Data, and Engineering teams
- Prioritization of work based on measurable outcomes, speed, and long-term scalability
Nice to Have
- Familiarity with SQL, APIs, and webhooks to support data integration and automation use cases
Benefits
- Opportunity to work in a social impact company where you can see real and tangible impact in your role
- Collaboration with an international community of users, partners, and colleagues across multiple countries on an important mission
- Personal and professional development opportunities in a fast-paced scale-up environment
- Inclusive company culture where you can bring your authentic self to work
- Strong, values-driven team culture with celebrations and socialization with colleagues
- Hybrid working from offices, at home, or abroad
- Extra parental leave and days off beyond local legislation, with the option for additional unpaid leave
- Health insurance and pension plans (subject to country of employment)
- Additional days off for significant life events
- Regular social events like summer and winter parties
- Coffee, snacks, and fully-equipped kitchens
- Monthly free Surprise Bag to get to know the community
- Paid volunteer time through the Shareback volunteering program
- Employee Resource Groups for Women in the Workplace, P.R.I.D.E., People of Colour, and Functionally Diverse
Compensation
Not specified
Work Arrangement
Hybrid
Team
International
Other
- Submit your CV and Cover letter in English.
- Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.
Not specified
