Help individuals confidently complete their tax returns from the comfort of your home. This fully remote position connects credentialed tax professionals with customers who need expert guidance during tax season. Using TurboTax products and secure video communication tools, you’ll provide personalized support to help clients meet their tax obligations accurately and on time.
What You’ll Do
- Guide customers through tax preparation using intuitive digital tools
- Prepare federal and state 1040 returns with precision
- Answer complex tax questions and offer clear, reliable advice
- Conduct accurate tax calculations and verify compliance
- Resolve software-related inquiries and assist with product features
- Access government portals and professional tax databases to support decision-making
- Record interactions thoroughly to maintain transparency and continuity
What We Require
- Active PTIN and unrestricted credential as CPA, Enrolled Agent, or Practicing Attorney
- Minimum of two years of paid experience preparing individual tax returns
- Proven experience with commercial tax preparation platforms
- Deep understanding of federal and state tax regulations
- Strong ability to explain technical concepts clearly and compassionately
- Professional, confident communication via audio and video channels
- Commitment to accuracy, integrity, and customer satisfaction
What You’ll Receive
- Supplemental income with opportunities for additional earnings
- Employee stock purchase plan
- 401(k) plan with company match
- Employment practices liability insurance provided
- Employee assistance program for personal support
- Paid sick leave
- Product discounts and free access to TurboTax Live
Work Environment
This is a 100% remote role open to qualified applicants across the United States. You’ll work flexible hours during tax season using secure, modern software platforms designed for performance and privacy. The ideal candidate values independence, thrives in a self-directed setting, and takes pride in empowering others through knowledge.
Our Values
We believe in advancing prosperity through technology and expert support. Our culture emphasizes accuracy, ethical standards, and meaningful customer interactions. Every professional contributes to a broader mission: making tax compliance accessible, understandable, and less stressful for everyone.
