Apply on company website Taguig, Metro Manila, Philippines On-site Full-time

Tasq Staffing Solutions, Inc. is hiring a Creation Manager/Supervisor (BGC Taguig) | Onsite

Working Setup: • 100% Onsite (BGC Taguig) Work Hours: • 11PM to 8AM Responsibilities: • Team Leadership & Supervision: Mentor Sales Assistants to achieve targets, monitor quality, and conduct performance reviews with training support. • Sales Operations & Frontline Engagement: Manage sales activities, client inquiries, communication, call quality, CRM accuracy, and process improvements. • Reporting & Performance Tracking: Monitor KPIs and prepare reports to analyze trends and identify improvements. • Client & Stakeholder Coordination: Handle escalations, ensure timely client communication, and collaborate internally. • Administrative Oversight: Support daily sales operations, documentation, and ensure organized records and compliance. Requirements: • Bachelor's Degree required (or High School diploma with solid professional experience for at least 3 years) • Excellent English communication • At least 3 years of experience in contact center (B2B/SaaS) • At least 2 years tenure in Supervisory role • Strong leadership, English skills, and workflow management • US night shift, tool proficiency, high call volume comfort • Coaching passion, sales/customer support results.
Job Details
Location Taguig, Metro Manila, Philippines
Work mode On-site
Employment Full-time
Posted 4 months ago
Application On company website
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About company
Tasq Staffing Solutions, Inc. logo
A staffing solutions company that partners with Arlo to provide technical writing services for its products and services.
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