ABC Legal Services is hiring a Court Support Specialist to play a vital role in our national operations. You will work directly with court personnel across the country to facilitate the accurate and timely processing of over 100,000+ court filings every month.

What You'll Do

Reach out to courts via phone, email, and live chat for individual order updates and general status inquiries.
Communicate accurately and professionally with court personnel, attorneys, and clients, resolving questions and issues.
Work within Skye, our in-house application, to process documents and perform data entry with high accuracy.
Manage consistent inbound and outbound phone calls to assist courts and customers.
Relay updated case information from courts to process servers and customers as appropriate.
Collaborate with team members to identify root causes and process inefficiencies in court document workflows.
Navigate court dockets to understand case statuses and download documents for import into our internal system.

What We're Looking For

Experience in a client or customer-facing role requiring daily professional communication via phone and email.
High level of attention to detail and accuracy in data entry and information management.
Strong problem-solving skills with the ability to work collaboratively in a team environment.
Excellent verbal and written communication skills with a positive, service-oriented attitude.
Ability to manage multiple tasks and adapt to changing priorities in a fast-paced workflow.