Responsibilities
- Provide expert guidance and coordinate travel arrangements for corporate clients, serving both individual travelers and groups
- Maintain high precision and meticulous attention to detail in all travel bookings and communications
- Research and evaluate travel options while proactively identifying client needs to offer value-added services
- Manage domestic and international itineraries of varying complexity across air, ground, rail, and lodging sectors
- Operate Sabre and other Global Distribution Systems for booking and management tasks
- Enforce adherence to client-specific travel policies, vendor rules, and legal regulations
- Apply effective telephone communication skills and respond to unique customer requests professionally
- Work collaboratively within the team to mentor peers, share insights, and enhance overall service delivery
Benefits
- Comprehensive health and life insurance coverage
- Retirement savings plan featuring employer contributions
- Global access to employee support services
- Subscription to eMindful wellness resources
- Locally adapted flexible benefits packages
- Paid parental leave policies
- Financial and logistical support for adoption processes
- Wellbeing tools available to employees and their immediate families
- Exclusive discounts on flights, hotels, cruises, and car rentals
- Extensive library of over 20,000 on-demand learning modules
- Specialized leadership development programs
- Opportunities for internal role transitions and career growth
Work Arrangement
Remote (Worldwide)
Team
Remote team providing service to a corporate client; part of the 24/7 Traveler Care unit.
Other
- The Traveler Care unit operates 24 hours a day, 7 days a week.
- Certain roles are designated for night shift coverage.
- Flexibility required to work afternoon and overnight shifts, including schedules from 12 p.m. to 12 a.m.
- Fully remote work from home is supported.
- Comprehensive benefits include health & life insurance, retirement savings with employer match, colleague assistance program, and wellness platform.
- Diversity, Equity and Inclusion initiatives include Inclusion Groups, Diversity Councils, and Country Ambassadors.
- All applicants are considered equally without regard to age, sex, gender identity, pregnancy, race, color, citizenship, religion, disability, or other protected characteristics.
- Reasonable accommodations are available for qualified individuals with disabilities.
- Data protection practices are outlined in the company's Recruitment Privacy Statement.
