The University of San Francisco (USFCA) is hiring a Coordinator for Academic Programs and Strategic Initiatives. This role provides comprehensive operational support to university-wide academic programs and strategic initiatives, including the Honors College, Saint Ignatius Institute, Horizon Collective, and other emerging programs.

What You'll Do

Plan, manage, and execute a variety of events, orientations, meetings, field trips, and off-campus programs.
Plan and support onboarding and engagement efforts for new and continuing students.
Provide day-of support at on and off-campus events and troubleshoot operational issues.
Manage operations and administration of ongoing programs, initiatives, and special projects.
Provide operational and instructional support to faculty and staff as needed.
Maintain detailed tracking of program budgets and expenditures across multiple funding sources.
Coordinate purchasing and tracking of supplies, including promotional and instructional materials.
Track, process, and reconcile expenses, monitor spending trends, and prepare budget summaries and projections for review.
Maintain accurate financial documentation, identify discrepancies, and ensure financial compliance with university policies.
Serve as the primary point of contact for operational and program-related inquiries from students, families, faculty, and campus partners.
Respond to admissions and program inquiries and direct constituents to appropriate resources.
Draft, schedule, and distribute program communications, including announcements, reminders, and follow-ups.
Manage program communications within Canvas and other institutional platforms.
Coordinate website updates and ensure program webpages remain accurate and current.
Facilitate social media coordination and implementation of branding strategies in collaboration with leadership and the Office of Marketing and Communications.
Maintain tracking systems for participation, enrollment, academic milestones, and program engagement.
Maintain organized documentation systems, including program records and compliance materials.
Monitor student enrollment and academic standing indicators (e.g., GPA thresholds) and generate status reports for leadership.
Support communication workflows related to academic standing, including notifications and referrals.
Manage and ensure quality control of data across program databases.
Conduct data analysis, surveys, audits, assessments, accreditation preparation, and internal reporting.
Ensure handling of student and program data complies with FERPA and institutional policies.
Hire, train, schedule, and supervise student assistants supporting program operations and communications.
Provide task oversight, performance feedback, and ongoing training to student staff.

What We're Looking For

Bachelor’s degree required.
Two to five years of relevant experience in higher education administration, program operations, or a related field.
Demonstrated ability to exercise independent judgment, manage complex workflows, and prioritize competing deadlines.
Advanced spreadsheet skills with experience in analyzing and reporting data.
Experience managing and tracking budgets and other financial processes.
Experience working with databases, learning management systems (e.g., Canvas), and data tracking tools.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to interpret and apply policies and procedures consistently.
Ability to handle sensitive and confidential information with a high level of discretion.
Ability to travel for recruitment events and to work occasional evenings and weekends as needed.
Ability to work independently as well as collaboratively with faculty, staff, and students.
Commitment to the mission, values, and goals of the University.