Ethos Interactive seeks a proactive Content Writer & Social Media Manager to join a dedicated on-site unit. You will be responsible for developing and executing strategic social media content, writing across multiple platforms, managing the community, and coordinating with internal and client teams.

What You'll Do

Develop and execute monthly social media content aligned with client objectives, producing a minimum of 22 posts per month.
Write and adapt content across multiple touchpoints including social media, app content, brochures, SMS, and push notifications.
Support programme awareness, partner offers, and event-led campaigns through structured social media plans.
Coordinate closely with internal stakeholders and client counterparts to ensure timely content delivery and approvals.
Manage day-to-day project coordination, including timelines, content tracking, and follow-ups.
Provide live and post-event content coverage for up to four (4) client events per year.
Manage community across social platforms, responding to comments and escalating issues to Customer Service.
Work closely with wider team while operating as part of a dedicated on-site unit.

What We're Looking For

3–4 years’ experience in social media management and content writing.
Proven experience managing content calendars and writing for digital platforms.
Strong understanding of app-based communication and digital user journeys.
Experience working with government, semi-government or large institutional clients is a plus.

Nice to Have

Digitally savvy with strong understanding of social media platforms and mobile-first communication.
Clear, concise Arabic and English content writing skills.
Strong organisational skills and ability to work on-site within a client environment.
Comfortable working with escalation processes and customer service coordination.