Railsware is hiring a Content Writer to turn complex product functionality into clear, practical content. You will create educational articles and guides that help teams understand how to use TitanApps, a suite of productivity tools for Jira and monday.com.
What You'll Do
- Research complex tech content topics, related but not limited to product practical applications and use cases.
- Interview subject matter experts to gather product insights and technical expertise.
- Create SEO-optimized, high-converting content such as blog articles, guides, and educational resources.
- Coordinate the content review and approval process with stakeholders and knowledge holders.
- Publish articles on the company’s blog, adapt content to various external channels (Atlassian Community, LinkedIn, Medium), and distribute it across them.
- Track article performance and continuously optimize content based on data and insights.
What We're Looking For
- 4+ years of experience creating long-form tech content (blogs, articles, guides, educational resources).
- Experience working with B2B tech products.
- Strong research skills and ability to build content based on reliable sources and product context.
- Experience in conducting interviews with various subject matter experts (product marketers, PMs, QAs, developers) to gather product insights.
- Experience creating SEO-oriented content that supports acquisition and conversion goals.
- Outstanding writing and editing skills: clarity, structure, tone, and consistency.
- Ability to explain complex technical topics for both technical and non-technical business audiences.
- Strong sense of composition and storytelling.
- High level of attention to detail and a strong bar for content quality.
- Experience using AI tools as assistants, with strong judgment to verify facts, cross-check sources, and avoid treating AI as a primary source of truth.
- Strong communication skills and confidence working with subject matter experts (asking the right questions, extracting knowledge, aligning on final output).
- High ownership: you take responsibility for the accuracy, quality, and outcomes of the projects from research to publication.
- Ability to work independently, manage priorities, and move work forward without constant supervision.
- Fluent English (written and spoken).
Nice to Have
- Experience working within the Atlassian ecosystem.
- Experience using SEO tools such as Clearscope, Ahrefs, Semrush, or similar platforms.
Railsware is an equal opportunity employer.
