Responsibilities
- Initiate outbound calls to potential participants to present program offerings.
- Establish trust with members by identifying their needs and clearly conveying benefits.
- Deliver high-quality service by addressing inquiries and resolving concerns professionally.
- Maintain precise records of all member communications in the outreach database.
- Achieve or surpass daily and monthly calling and performance goals.
- Work with team leads and peers to improve outreach methods and strategies.
- Attend training programs to enhance product knowledge and call center skills.
Benefits
- Incentive bonuses based on performance
- Potential for career advancement within the organization
- Full health insurance coverage including medical, dental, and vision
- 401(k) retirement savings plan
- Paid leave for personal and vacation time
- Employee Assistance Program for personal support
- Health Care Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account option
- Voluntary disability insurance coverage
- Basic life insurance and accidental death & dismemberment (AD&D) coverage
- Adoption assistance benefit
- Ongoing training and professional development
Compensation
$15.00-$17.00 starting hourly rate
Work Arrangement
Remote (Worldwide)
Other
- Full training provided to support role success
- Performance-based incentive bonuses are offered
- Opportunity to grow with the company
- Starting salary: $15.00-$17.00
- Remote work requires a quiet, distraction-free home environment
