SmartFinancial is looking for a Contact Center Agent to make outbound sales calls and connect prospective insurance customers with our services. You'll play a key role in introducing our products and meeting daily goals as part of a company consistently voted one of the Best Places to Work.
What You'll Do
- Conduct 200+ outbound calls per day to prospective customers to introduce products and services.
- Develop a thorough understanding of product offerings to address customer inquiries effectively.
- Encourage the customer to receive a competitive quote from a licensed agent.
- Engage in warm calling strategies to build rapport with potential clients.
- Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.
What We're Looking For
- Strong verbal communication skills with the ability to articulate product benefits clearly.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Ability to build rapport with customers in a fast-paced environment.
- A positive attitude and resilience in handling objections or rejections during calls.
Nice to Have
- Previous experience in sales, telemarketing, or technology sales is highly preferred.
Benefits & Compensation
- Compensation: $17 an hour
- Paid training
- Employee referral bonuses
- Extensive paid product training
- Daily/weekly cash giveaways
- Advancement opportunities with promotion from within
Work Mode
This is a hybrid role based in Las Vegas, NV near the airport.
SmartFinancial is an equal opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees.
